September 9, 2024

Product Manager, Project Manager, or Product Owner? Know the difference.

These three roles get thrown around a lot—often incorrectly.

🔍 Project Manager:

  • Focuses on timelines, milestones, and resources
  • Responsible for the execution of a plan, ensuring it’s delivered on time and within scope
  • Typically manages cross-functional team alignment
  • Often has specialized certifications like PMP (Project Management Professional) and others
  • Typically has a focus on outputs, not that outcomes don't matter

🔍 Product Owner (in Agile):

  • Is a specific role within the Scrum methodology
  • Prioritizes the product backlog, ensuring the dev team is working on the most valuable items
  • Translates the product vision into actionable stories for the development team
  • Serves as the voice of the customer in day-to-day work with developers
  • Typically has a focus on outputs, not that outcomes don't matter

🔍 Product Manager:

  • Owns the product vision and strategy
  • Responsible for delivering value to customers and the business
  • Balances customer needs and business goals with other areas like technical feasibility and usability, usually by collaborating closely with engineers and designers
  • Is much more focused on outcomes than outputs

Here’s where things get tricky:

💡 A Product Manager often needs to have the skills of a Product Owner (especially in Agile teams). They need to know how to prioritize a backlog, communicate with developers, and make decisions that affect delivery.

💡 But they also need a strategic mindset, ensuring what the team builds aligns with the company’s broader goals.

💡 While they might take on some project management tasks (keeping things on track), a Project Manager’s role is about execution and organization, not defining product strategy or customer outcomes. And no, a Product Manager doesn't need the same certifications that Project Managers often have.

I have actually worked with teams that have had all three– some where that made sense and worked well, and others where they probably could have consolidated the roles because demand for certain functions wasn't high enough.

So, why does it matter?

Confusing these roles leads to misaligned expectations, overloaded Product Managers, and reduced team effectiveness. Understanding the differences helps teams focus on what really matters—creating value, not just delivering outputs.

If you need someone to focus on outputs and the nature of the work won't change much over time, maybe you need more of a project manager or product owner.

I have seen so many Product Managers struggle because they previously held a Product Owner or Project Manager role, and either they or the hiring manager thought those roles were equivalent. It's certainly OK to hire from one vocation into another if that's a conscious decision you're making. If that's the case, make sure the right expectations are in place for the role, recognize the skills you need folks to flex more of, and then help build them up where they're lacking. Be aware that this can take a lot of time and dedicated hands-on coaching.

The takeaway

If you're a Product Manager, embrace your role's strategic and customer-focused aspects. Lean on the right people for execution and management.

If you're a manager who's hired one of these roles, recognize they aren't the same. Have realistic expectations of your people and help them grow into their new roles.

Further reading

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